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Tough times in retailing create opportunities

The pressure is on, but when the going gets tough the tough get going, says Lord Kirkham.

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Key to success is making friends

Lord Kirkham is the founder of  DFS and sold the business in 2010. He has over 40 years experience in retail.

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Go beyond the spin to focus on products and service

Grabbing people’s attention is the first step, keeping them buying is the next, says Lord Kirkham.

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Diamond Jubilee: A PR campaign to remember

The Diamond Jubilee marketers did a brilliant job on Britain’s super brand.

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Comment: The UK still offers investment opportunities

The UK and its retail industry still tick the boxes for investment opportunities.

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Comment: Retail today is web, web, web

Consumers can fulfil their every need online, so it’s vital retailers invest.

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Comment: Retailers must stay sharp and alert to succeed

Lounging on the elevated veranda at the Royal Madikwe Safari Lodge, I survey a muddy waterhole and reflect on today’s highly successful dawn game drive.

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Comment: The greatest enemy of prosperity is negativity

In retailing, there is certainly no shortage of swivel-eyed doom merchants sowing the dismal seeds of highly contagious doubt - and right now feels like high season.

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Comment: Retail can cash in on the feel-good factor with TV advertising

I bought shares in Sainsbury’s, Next and Marks & Spencer last month, tangibly supporting my conviction.

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